Frequently Asked Questions
Quick answers to the most common questions. Can't find it? Contact us!
General
What is ItemReady.com?
ItemReady.com is a trusted digital goods store specializing in game accounts and other digital gaming goods. We offer instant automated delivery available 24/7.
Is this store safe and legit?
Yes! We have been operating and serving hundreds of customers. Our website uses HTTPS encryption, and all transactions are logged. You can check reviews on our product pages for proof of purchases from real buyers.
What payment methods are accepted?
We currently accept bank transfers (BCA), e-wallets (DANA, GoPay, OVO, ShopeePay), and cryptocurrency (LTC/Litecoin). Payment methods are shown when you proceed to top-up your balance.
Buying & Orders
How do I buy a product?
- Create an account or log in.
- Top up your balance via the Top Up page.
- Browse products and click Buy Now.
- Confirm your order — the item will be delivered instantly to your order page.
How fast is delivery? Instant
Delivery is
automatic and instant — usually within seconds after your order is confirmed. Your item will appear on your
Orders page immediately.
Where can I see my order details?
Go to
My Orders in your account. Each order shows the item details, status, and delivery information. You can also view the invoice from there.
The item I received doesn't work. What do I do?
Contact us immediately via
WhatsApp or
Live Chat within
24 hours of your purchase. Include your order code and a screenshot of the issue. We will verify and replace or refund if the item is confirmed invalid.
Balance & Top Up
How do I top up my balance?
Go to the
Top Up page, select your payment method, enter the amount, and follow the instructions. After transferring, upload your payment proof. Our system (or admin) will confirm and credit your balance.
How long does top-up take to process?
LTC (Litecoin) top-ups are auto-confirmed once the blockchain shows enough confirmations — usually within 5–15 minutes. Bank transfer and e-wallet top-ups are verified manually and typically processed within 15 minutes to 2 hours during active hours.
What is the unique code in the transfer amount?
Each top-up request gets a unique 3-digit code added to the amount (e.g., Rp 50.123). This helps us identify your payment automatically. You must transfer the exact amount shown, including the unique digits.
Can I withdraw my balance?
No. Store balance is non-withdrawable and can only be used for purchases on ItemReady.com. Please only top up what you intend to spend.
Account
Can I log in with Discord?
Yes! Click
Login with Discord on the
login page. Your Discord account will be linked to your store account automatically.
I forgot my password. How do I reset it?
Contact us via
WhatsApp or
Live Chat with your registered email or username, and we will help you reset your password.
Still have questions?
Our support team is available 24/7 via Live Chat or WhatsApp.