Privacy Policy

We respect your privacy. Here's how we handle your data.

Last updated: April 1, 2026

1. Overview

ItemReady.com ("we", "us", or "our") is committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and your rights regarding your data when you use our website and services.

2. Data We Collect

Data Type	Examples	Purpose
Account Info	Username, email address	Account creation & login
Transaction Data	Order history, top-up records	Order fulfillment & support
Payment Info	Transfer proof (image), payment method	Payment verification
Technical Data	IP address, browser type, device info	Security & fraud prevention
Usage Data	Pages visited, actions on site	Analytics & improvement
Discord Data	Discord ID, username, avatar (if OAuth used)	Login via Discord

3. How We Use Your Data

To create and manage your account.
To process your orders and deliver digital items.
To verify top-up payments and update your balance.
To detect and prevent fraud, abuse, or unauthorized access.
To send transactional notifications (order confirmation, etc.).
To improve our website and user experience.

      🔒 We do NOT sell your personal data to any third parties for marketing purposes.
    

4. Data Sharing

We only share your data in the following limited circumstances:

Payment processors — to verify transactions (e.g., bank transfer verification).
Discord — only if you choose to log in via Discord OAuth.
Google reCAPTCHA — to protect our forms from bots. Subject to Google's Privacy Policy.
Legal obligations — if required by law or to protect our legal rights.

5. Data Security

Passwords are stored using industry-standard bcrypt hashing — never in plain text.
Sensitive stock data (account credentials) is stored AES-256 encrypted in our database.
Our website enforces HTTPS on all pages.
Admin access is protected by rate-limited login and a non-public URL.

6. Data Retention

Account data is retained as long as your account is active.
Order and transaction history may be retained for up to 2 years for accounting and dispute purposes.
You may request deletion of your account and associated data by contacting us.

7. Cookies

We use minimal cookies necessary for site functionality:

Session cookie — to keep you logged in during your visit.
Dark mode preference — stored in your browser's localStorage.

We do not use advertising or tracking cookies.

8. Your Rights

You have the right to:

Access the personal data we hold about you.
Correct inaccurate data via your account settings or by contacting us.
Delete your account and personal data (subject to legal retention requirements).
Withdraw consent for optional data processing at any time.

To exercise any of these rights, contact us via WhatsApp or Live Chat.

9. Contact

For any privacy-related questions or requests:

Discord: Join our Discord Server
Discord: Join our server for support

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